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❓ Frequently Asked Questions (FAQ)

How long does delivery take?


Our standard delivery time is 5–10 business days across India. Delivery time may vary slightly depending on your location and courier delays. Don’t worry — you’ll get a tracking number as soon as your order ships. 🚚✨

How do I track my order?


Once your order is shipped, we’ll send you a tracking link via email/SMS. You can also check the Track Order page on our website anytime.

Do you offer Cash on Delivery (COD)?


Yes! We offer COD on selected products. However, prepaid orders are faster and come with free shipping on orders above ₹499. 💖

Can I return or exchange my order?


We only accept returns if your item is damaged, defective, or incorrect when delivered. Please contact us at imvvvsss@gmail.com within 48 hours with photos, and we’ll arrange a replacement/refund.

What if I entered the wrong address or phone number?


If you made a mistake while placing the order, contact us within 12 hours at imvvvsss@gmail.com. After shipping, we can’t change the address.

Are your products original?


Yes! Every item at Awwzone is handpicked, quality-checked, and shipped carefully to ensure you receive only the cutest and best products 🧸✨.

What payment methods do you accept?


We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and COD (on selected items). All payments are 100% safe and secure 🔒.